Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
-
Steps from Plaza Circular
Great
8.8
/10
Loved by Sercotel Ayala guests
Helpful staff
Clean rooms
Comfortable beds
Excellent location
Tasty breakfast
"Our room was so quiet with soundproofed windows and it had blackout curtains making for good sleeping conditions."
Julia from Australia
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"Clean, good size rooms with minibar and supplies like comb, toothbrush and paste and shower cap."
Trupti from United Kingdom
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"Superb location; close to the old city but in the buzz of the centro as well."
Pinar from Netherlands
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Amenities
The Sercotel Ayala offers 61 well-appointed rooms designed for both leisure and business travelers. Guests benefit from a buffet breakfast served daily, featuring a range of local and international dishes. The hotel provides a lounge suitable for meetings, equipped with audiovisual technology and adaptable seating arrangements.
Rooms
Guests can choose from various room types, including Junior Suites with separate lounges for additional space. Each room is equipped with essential amenities such as a minibar, safe, and free Wi-Fi. Superior Rooms offer thoughtful touches to enhance comfort during the stay.
Location
Located just minutes from the train station, the Sercotel Ayala provides easy access to the famous Guggenheim Museum and the Old Town of Bilbao. The hotel serves as a convenient base for exploring the city's rich history and vibrant culture. Nearby green areas and parks add to the accessibility for outdoor activities.
Business Facilities
The Sercotel Ayala features a dedicated lounge for events, capable of accommodating up to 24 attendees. The hotel provides comprehensive support for corporate events, including video conferencing and catering services. A business corner is available for additional workspace needs.
Pet-Friendly Amenities
The hotel welcomes guests traveling with pets, allowing small dogs up to 15 kg for an enjoyable stay with furry companions. Nearby parks provide ideal spaces for walks and outdoor time. This pet-friendly policy ensures that guests do not have to leave their beloved pets behind.
Highlights
Location: minutes from train station
Rooms: 61 well-appointed spaces
Dining: buffet breakfast offering local and international dishes
Business: dedicated lounge for meetings
Must-do experiences
Visit the Guggenheim Museum to admire contemporary art.
Don't miss tasting a pintxo at Bar Nestor in the Old Town.
Stroll through the colorful Mercado de la Ribera market.
Explore the lush greenery of Doña Casilda Park for a picnic.
Take a scenic cable car ride to Artxanda for stunning views.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Basic Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Heating
room details
Standard Double Room
2 persons
230 sq. feet
1 Double bed
Shower
Heating
room details
Double or Twin Room
2 persons
230 sq. feet
2 Single beds
Shower
Heating
room details
Superior Double Room
2 persons
335 sq. feet
1 Double bed
Shower
Coffee machine
room details
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See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Great
8.8/10Review score
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Sercotel Ayala Location
Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
Map view
Canciller Ayala, 3,
Bilbao,
Spain,
48008,
Basque Country
City landmarks
Museum
Guggenheim Museum Bilbao
1.0
mi
Museum
Museum of Fine Arts of Bilbao
1.1
mi
Market
Mercado de la Ribera
3600 ft
Landmark
Casco Viejo
3600 ft
Landmark
Azkuna Zentroa
3400 ft
Square
Plaza Nueva
3600 ft
Museum
Basque Ethnographic and Historical Museum
3600 ft
Church
Bilbao Cathedral
3600 ft
Cable Car
Funicular de Artxanda
1.1
mi
Bridge
Puente de La Salve
1.0
mi
Square
Plaza Berria
3600 ft
Landmark
Maritime Museum
1.5
mi
Bridge
Church of Saint Anthony the Great
3600 ft
Church
Basilica of Begona
1.4
mi
Landmark
Calzadas de Mallona
3600 ft
Park
Etxebarria Park
3600 ft
Bridge
White Bridge
1.0
mi
Park
Dona Casilda Park
1.1
mi
Landmark
Iberdrola Tower
1.1
mi
Nearby
Museum
Reproductions Museum Bilbao
700 ft
Square
Plaza Circular
700 ft
Square
Moyua
700 ft
Church
Church of San Francisco de Asis
1600 ft
Church
Church of San Vicente de Abando
1000 ft
at Canciller Ayala
Estatua del Sagrado Corazon
100 ft
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
900 ft
Church
Iglesia del Sagrado Corazon
0 ft
Church
Church of San Nicolas
1800 ft
Square
Plaza de Jado
700 ft
Vitoria-Gasteiz 6 Entrada por la calle Olano
Bilbaout
2000 ft
Restaurants
La Vina del Ensanche
1300 ft
10 Diputazio Kalea
The Dreams Cafe
300 ft
Alameda Urquijo 6 Vizcaya
La Taberna de los Mundos SL
600 ft
Calle Lutxana
Bodega la paz
500 ft
C/padre lojendio S/N
Bar Kresala
600 ft
Kalea Aita Lojendio 3
La Tagliatella
600 ft
Gardoki Kardenalaren Kalea
Bobby's
500 ft
Alameda Urquijo 11
Panda
800 ft
Cardenal Gardoqui 6
Explore Bilbao
Explore Bilbao
Top Attractions
Activities
Dining
Entertainment
Guggenheim Museum Bilbao
20 minutes walking
Modern and contemporary art in a striking architectural masterpiece. Offers guided tours and unique exhibitions.
Museum of Fine Arts of Bilbao
20 minutes walking
Diverse art collections spanning from medieval to contemporary works. Check for free admission days.
Mercado de la Ribera
13 minutes walking
Vibrant market with local produce and artisanal goods. A great place to taste local flavors and shop.
Casco Viejo
13 minutes walking
Historic district with narrow streets, shops, and cafes. A perfect area to experience local culture and cuisine.
Bike Tours
13 minutes walking
Guided bike tours through the city's iconic sites. Rental options are available near the hotel for adventure seekers.
Jardines de Albia
2 minutes walking
Peaceful gardens ideal for casual strolls or relaxation. Perfect for families and those seeking a quiet retreat.
Markets and Festivals
13 minutes walking
Local markets and cultural festivals throughout the year offering local crafts, food, and entertainment.
La Vina del Ensanche
5 minutes walking
Traditional Basque cuisine in a lively atmosphere. Reservations recommended for popular evenings.
The Dreams Cafe
1 minute walking
Casual cafe offering coffee and light meals. A perfect spot for breakfast or a quick bite.
Bodega la Paz
2 minutes walking
Authentic bar known for tapas and local wine. Great for casual dining and vegetarian options.
Plaza Nueva
13 minutes walking
Vibrant square filled with bars and restaurants. Enjoy live music and local events on weekends.
Teatro Arriaga
13 minutes walking
Historic theater hosting a variety of performances including opera and ballet. Check their schedule for shows.
Getting around
City Centre
Bilbao8 min
·
2000 ft
Airports
Bilbao Airport (BIO)21 min
·
8.6
mi
Vitoria Airport (VIT)90 min
·
37.0
mi
Train
Abando Train Station3 min
·
700 ft
Train Station Bilbao3 min
·
700 ft
Underground
Abando3 min
·
700 ft
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Property information and rules
Check-in
from 14:30-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at EUR 21.90 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of EUR 15 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Basque
Number of floors:
7
Number of rooms:
59
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 1157 verified reviews
8.8/10
Great
96%
Recommend
Breakfast
8.2/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.8/10
Free Wi-Fi
8.8/10
Location
9.6/10
Paid Wi-Fi
7.1/10
Staff
9.3/10
Value for money
8.5/10
Pros
Modern room
Clean bathroom
Perfect location
Coffee machine
Responsive staff
Cons
Air conditioner
No coffee/tea
Guest reviews
based on 3917 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sercotel Ayala
Is there a nearby parking facility available for guests?
15 November 2024
An agreement with the Miguel de Unamuno Parking Institute offers guests a 10% discount. The parking facility is located less than 300 meters away, approximately a 4-minute walk, with a daily rate of around €17.
How can I reach the hotel from the airport using public transport?
20 December 2024
The most convenient option is to take a bus to Moyua Square next to the Carlton Hotel, which is about a 10-minute walk to the hotel.
What is the maximum headroom in the parking area?
5 January 2025
The parking area has a maximum headroom of 1.90 meters.
Are bathrobes and slippers included in the rooms?
10 February 2025
Yes, bathrobes and slippers are provided for guests in the double room.
Is it possible to store luggage at the hotel if I check out early?
25 February 2025
Yes, luggage storage is available without any issues, allowing guests to explore the area without carrying their bags.
Are there coffee and tea making facilities available in the rooms?
15 March 2025
Coffee machines and kettles are available in the 'Superior' category rooms.
Can I check in early if my room is available?
30 April 2025
Early check-in is allowed only if rooms are available. Otherwise, luggage can be kept at reception until check-in time at 14:00.
Can I bring my dog to the breakfast area?
15 May 2025
Pets are not permitted inside the buffet area; however, there are outdoor tables available for guests who wish to have breakfast with their pets.
What is the extra fee for bringing a pet?
1 June 2025
There is an additional charge of €20 per night for small dogs.
Are pets allowed in the hotel, and what are the limitations?
10 July 2025
Yes, both cats and dogs are welcome at the hotel, provided they do not exceed 20 kg in weight and incur an extra supplement of €20 per night.
Do you provide a gym or access to fitness facilities?
5 August 2025
Access to the gym of Sercotel Coliseo, located just 100 meters from the hotel, is available for guests.
Is there a 24-hour reception service for early departures?
25 September 2025
Yes, there is a 24/7 reception service which can assist with taxi bookings at any time, even for early flights.
Where can I securely store my bicycle during my stay?
10 October 2025
Bicycles can be stored at the nearby Sercotel Coliseo; just inform the hotel staff when making your reservation.
Is there a café in the hotel, and what are its hours?
15 November 2025
Yes, the hotel café operates from Monday to Friday from 7:00 to 10:30 and on weekends from 7:30 to 11:00.
What type of breakfast is offered at the hotel?
30 November 2025
The hotel serves a buffet breakfast priced at €17 per person, with options available from 7:00 to 10:30 on weekdays and 7:30 to 11:00 on weekends.
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